Questions owners ask before they switch.

No. Petwyse runs in your browser on a computer, tablet or phone. Your staff log in with their own accounts from the front desk or on the move.

Most owners are taking bookings in an afternoon: add your hotel details, create your unit types and units, set your deposit and booking rules, then add the booking link to your website.

Yes. On annual plans we import your customers, pets and future bookings for you. On monthly plans, send us a spreadsheet and we will help you bring it across. Either way, your customers get an email to choose a password for your booking page.

Sign up with your hotel’s details and you are in Petwyse straight away, with 30 days of every feature. We never take a card during the trial. If you would like a hand, tick “Book me a free setup call” and we phone you within one working day. Trials are for pet boarding businesses only.

Pick a plan and keep everything you set up. If you do not subscribe, your account pauses. We never take a card during the trial.

Boutique is $30 a month for up to 20 units and Growth is $50 a month for 21 to 60 units. In rand that is R549 and R899 a month; every currency is on the pricing page. Hotels with more than 60 units, and groups with several sites, get a custom quote. Every plan includes every feature.

US dollars, British pounds, euros, Canadian dollars, Australian dollars and South African rand.

Yes. Annual plans cost the same as ten months and include white-glove data migration.

Monthly plans can be cancelled any time, and you can export your data before you go.

Yes. Petwyse runs a cat hotel, but units, rates and booking rules work just as well for kennels and mixed cat and dog boarding. You can charge by the night or by the day.

Yes. Your hotel gets its own booking page, such as petwyse.net/book/your-hotel, to link from your website and Facebook page. Customers register, add their pets and request a stay with live prices. Requests arrive as Pending for you to approve.

Yes. Each unit type has its own rates, and rates can change with the number of pets sharing a unit. Peak rates, long-stay discounts and coupons are worked out for you.

Hotels in South Africa can connect PayFast, so customers pay deposits and balances by card or instant EFT and the payment records itself. Everywhere else, bank transfers are captured in a click and a receipt goes out by email.

Yes. The planner shows every unit against the days ahead. Drag a booking to another unit or dates, or stretch it, and you see the new price before anything is saved. Clashes are refused.

Grooming appointments run on your website with Jet Appointments, which comes as part of the Petwyse digital suite.

Yes, on a custom plan. Each site is set up as its own hotel, with its own units, staff and booking page.

Data is encrypted in transit, backed up automatically and handled under our privacy policy, which follows GDPR principles.

You do. You are the data controller for your customers' information and can export it at any time.

Petwyse is a brand of Destiny Digital Consulting LLC, registered in Delaware, USA. Our development team is in Johannesburg, South Africa.

A website designed and hosted by Destiny Digital, an onsite SEO audit and a growth strategy session. Your booking form connects straight to Petwyse. A US or UK agency would charge about $1,500 for a site like this. With Petwyse it is free, and so is the hosting.

You keep it. The website and everything on it are yours. Destiny Digital can carry on hosting it for you from $30 a month, or hand the files over so you can host it anywhere you like.

Yes. Destiny Digital builds and looks after websites for pet businesses on a low monthly fee. Visit destinydigital.co.za or message us.