Boarding software for catteries & kennels

Ditch the diary. Run your pet hotel from one screen.

Online booking requests, deposits, invoices, automatic reminders and a drag-and-drop planner in a single dashboard. Built by the owners of a busy cat hotel because nothing else fitted the way boarding really works.

Start my free 30-day trial See every feature

Full version. No credit card. Plans from $35 a month.

Runs The Cat Hotel, Johannesburg 98% of bookings paid before check-in 4.9★ from 237 Google reviews Free website with every plan
Boarding dashboardFri 23 Oct · 08:00
Pending2
Check-ins today3
Occupancy tonight68%
Check-outs today2
Balance due$0

Pending bookings (2)

Check-ins remaining (3)

Event log

    Or click around. Every button works.

    The demo uses made-up guests. Nothing you click here is saved.

    Two booking requests arrived overnight from the hotel's website. Nobody had to answer the phone.

    Sound familiar?

    The admin that eats your day, handled.

    Chasing deposits by WhatsApp

    Deposits request themselves

    Approve a booking and the customer gets your bank details and deposit amount in an email you can check first. Overdue deposits get their own panel, with a WhatsApp button and the invoice ready to send.

    A double-booked villa at Christmas

    Every unit, every night, at a glance

    The planner shows every villa against the days ahead. Drag a stay to another unit or date and you see the new price before it saves. Petwyse will not let two families into the same unit.

    Typing the same email 40 times a week

    Reminders that send themselves

    Check-in and check-out reminders go out at 2pm the day before with the balance due, drop-off time and every pet's name filled in. Settling-in updates and review requests follow on their own.

    Vaccination cards in a shoebox

    Customers upload their own records

    Pet parents add pets, vet details, emergency contacts and vaccination certificates in their own portal before they arrive.

    Working out wages on a calculator

    Staff days feed the payroll

    The first login of the day asks who is working. The staff calendar, leave and day rates add up to a wage total at month end.

    Phone enquiries that never book

    Quotes that turn into bookings

    Check availability prices an enquiry against live availability and emails the quote with your booking link. The dashboard shows which quotes became bookings.

    Inside Petwyse

    Click through the real app.

    Try the dashboard, the planner and a booking. Drag a booking on the planner to move it. Customers, quotes, statistics, staff, emails and settings are all in the free trial, with your own units.

    Every guest, pet and figure here is invented. Every button works, and nothing you click is saved.On a phone, swipe sideways to see the whole screen.

    The full digital suite

    Boarding

    In Petwyse. Multi-unit hotels with villas, suites and shared rooms on their own rates.

    Daycare

    Coming to Petwyse. Daycare packages on the same customer and pet records as boarding.

    Grooming

    On your website. Online grooming appointments with Jet Appointments.

    Marketing

    On your website. Newsletters and automated follow-ups with FluentCRM.

    Built by owners, for owners

    Made at a front desk, not in a boardroom.

    Most pet software is designed for dog-walking apps and groomers, then stretched to fit boarding. Petwyse started with a 40-unit cat hotel and the problems it had every single day.

    PetwyseTypical pet software
    Designed aroundMulti-unit boarding hotelsGrooming and walking first
    Different rates per unit typeYes, per unit and per number of petsOften a single nightly rate
    Peak rates, long-stay discounts and couponsBuilt in, worked out per nightEdited by hand
    PlannerDrag and drop, with the new price before you saveA read-only calendar
    Bank transfer deposits with no card feesYesCard payments pushed
    Staff loginsUnlimited on every planCharged per user
    Data migrationDone for you on annual plansSpreadsheet import, on your own
    Booking websiteFree with every planExtra cost or none
    SEO audit and growth strategyIncludedNot offered
    Features by planEvery feature on every planKey features locked to top tiers

    Pricing

    Every feature on every plan. You only pay for your size.

    Bookings, payments, emails, CRM, staff and a free website come with every subscription. Tell us how many units you run and roughly how busy you are, and we will show what the admin time is worth.

    Calls, emails, invoices, chasing payment, updating the diary.

    Admin time Petwyse could hand back each month

    21 hours

    $420value of that time
    $99Growth plan, monthly

    Your time saved is worth about 4× the subscription.

    Estimate assumes about 4 minutes of admin per booking with Petwyse, based on The Cat Hotel's own workflow.

    30-day free trialEvery feature on every planFree website and onsite SEO auditUnlimited staff loginsCancel monthly plans any timeYour data exports with you

    Included with every plan

    Software, website and strategy in one subscription.

    Most catteries and kennels lose bookings to a slow, dated website. Every Petwyse subscription includes a fast, search-friendly site built by Destiny Digital, the team behind Petwyse, with the booking request form wired straight into your account.

    • A free website with rooms, rates and reviews laid out so owners book with confidence.
    • An onsite SEO audit so pet owners searching nearby find you first.
    • A growth strategy session to plan where your next bookings come from.
    • Grooming bookings and email marketing can run on the same site with Jet Appointments and FluentCRM.
    • Requests land as Pending on your Petwyse dashboard, ready to approve.
    See The Cat Hotel's site ↗

    Just need a new website?

    Agency-quality websites at a fraction of US prices.

    Not ready to switch software? Destiny Digital, the studio behind Petwyse, designs and runs websites for pet businesses worldwide. Our team is in South Africa, so you pay a small monthly fee instead of a US agency's build invoice.

    Visit Destiny Digital ↗Ask about a website
    • Design and buildA modern, mobile-first site written for pet owners, with your photos, rooms and rates.
    • Hosting and careFast hosting, updates, backups and small changes, all in one monthly plan.
    • Found on GoogleOnsite SEO, a Google Business Profile check and local keywords for catteries and kennels.
    • Ready for PetwyseAdd online bookings whenever you are ready. Your site is already built for it.

    Our story

    Petwyse was built to rescue one cat hotel from its diary.

    “We tried the big names. None of them understood a hotel with villas, suites and shared rooms, deposits by bank transfer, and owners who want to know their cat by name. So we built our own.”

    Paul, founder of Petwyse · Read our story

    2009The Cat Hotel opens
    R3m+yearly bookings run through Petwyse
    220+five-star reviews for the hotel

    1. The booking nightmare

      The Cat Hotel in Linden, Johannesburg outgrows pen and paper. A boutique-hotel system almost fits, and the pet software on the market fits worse.

    2. Building our own

      Frustrated with inflexible tools and cluttered dashboards, the family starts building a system shaped around how the hotel actually runs.

    3. Running the whole hotel

      Bookings, deposits, reminders, staff and stock all move into Petwyse. The diary is retired.

    4. Open to every hotel

      Paul goes full time on Petwyse and adds multi-hotel support. The development team in South Africa keeps prices low for owners in the US, UK, Europe and Australia.

    Getting started

    Taking bookings in an afternoon.

    1. Register

      Start the trial. You become the owner and can invite as many staff as you need, each with their own login.

    2. Add your hotel

      Name and country. Petwyse sets your currency and public holidays and creates your dashboard.

    3. Set up units

      Create unit types such as Garden Villa or Deluxe Suite, each with a photo and a price for one, two or more pets sharing, and say how many of each you have.

    4. Payments

      Choose your deposit percentage, bank details and invoice wording. In South Africa, connect PayFast so customers pay by card or instant EFT.

    5. Booking rules

      Minimum stays, check-in times, peak rates, closed dates and coupons. Everything has a sensible default.

    6. Go live

      Add your booking link, such as petwyse.net/book/your-hotel, to your website and Facebook page. Requests start arriving as Pending.

    Rather we did it? Annual plans include white-glove migration. We import your customers, pets, bookings and payments, set up your units with you, and email your customers a link to choose their password.

    Request setup help

    Questions

    Asked by owners before they switch.

    Do I need to install anything?

    No. Petwyse runs in your browser on a computer, tablet or phone. Your staff log in with their own accounts from the front desk or on the move.

    Which countries and currencies do you support?

    Petwyse is used internationally and bills in USD, GBP, EUR, CAD, AUD and ZAR. Your hotel shows its own currency to customers. Hotels in South Africa can take card and instant EFT payments online with PayFast.

    Can I move my bookings from a diary, Excel or another system?

    Yes. On annual plans we import your customers, pets and future bookings for you. On monthly plans, send us a spreadsheet and we will help you bring it across. Either way, your customers get an email to choose a password for your booking page.

    Is my customers' data safe?

    Data is encrypted in transit, backed up automatically and handled under our privacy policy, which follows GDPR principles. You stay the owner of your customer data and can export it at any time.

    What comes with the free website?

    Every plan includes a website designed and hosted by Destiny Digital, an onsite SEO audit and a strategy session. Your booking form connects straight to Petwyse. Grooming bookings with Jet Appointments and email marketing with FluentCRM can be added to the same site.

    We run a large group or several sites. Can Petwyse handle that?

    Yes, on a custom plan. Each site runs as its own hotel with its own units, staff and booking page, and we can build features around how your group works. Message us for a quote.

    Does it work for dogs as well as cats?

    Yes. Petwyse runs a cat hotel, but units, rates and booking rules work just as well for kennels and mixed cat and dog boarding. You can charge by the night or by the day.

    What happens after the 30-day trial?

    Pick a plan and keep everything you set up. If you do not subscribe, your account pauses. We never take a card during the trial.

    See all questions

    Spend your mornings with the guests, not the diary.

    Try every feature free for 30 days. If you would like a walkthrough first, message Paul on WhatsApp.

    Start my free trial WhatsApp +27 71 493 0106